Frequently Asked Questions

How can we help?

About FDA Shortlist

Who should use FDA Shortlist?

People who want a convenient and cost-saving way to get specialized medications. We can deliver to your home, workplace, or any location to ensure you get your medication when and where you need it.

You also receive:

• Free standard shipping

• Automatic refills allow you to never wait in line again

• Digital tools to track your medications

• 24/7 access to pharmacists

Which pharmacy fulfills my prescriptions?

We work with INSIGHT Chicago Community Pharmacy to fulfill all our prescriptions.

When do I pay for my prescriptions?

Once we receive your prescription from your provider, we will notify you to log in and checkout. You will always see the price before you confirm your order.

How do I send in my prescriptions?

The best way is to have your doctor to send an electronic prescription to our pharmacy. For more information on how to do this, see fdashortlist.com/my-prescription for instructions on how to get your prescription from your doctor.

What is a 340B Pharmacy?

The federal government’s Public Health Service Act (Section 340B) has granted INSIGHT Chicago Hospital Pharmacy to purchase prescription and non-prescription medication at a steeply reduced cost.

Can I get specialized medicine? I can't seem to find (or afford) it anywhere else.

Yes! Thanks to the Public Health Service Act (Section 340B), our partner pharmacy receives priority access to specialized medications on the FDA’s Drug Shortages list. As a licensed specialty pharmacy under Section 340B, we are able to purchase specialized medication at a steeply reduced cost and provide it for you.

What is a specialty pharmacy?

Our specialty pharmacy services coordinate the distribution and management of prescription medications, including specialty medications for complex conditions. Unlike traditional pharmacies, our team is on-site and works closely with physicians and patients to provide outstanding clinical outcomes through education, management, and monitoring of prescription medications.

• Specialty pharmacies carry a wide range of medications, including drugs unavailable in community pharmacies. 

• The FDA requires certain medications to be prescribed and dispensed by certified doctors and pharmacists. 

• Specialty pharmacies are dedicated to providing one-on-one service and education for patients and healthcare teams.

• Specialty pharmacy services are available 24/7 at licensed and certified healthcare facilities.

Our pharmacists support patients in managing and treating:

• Cancer

• Crohn’s Disease

• Human Immunodeficiency Virus (HIV)

• Infectious Disease

• Migraine Disorders

• Multiple Sclerosis

• Neurology

• Parkinson’s Disease

• Pulmonology

• Rheumatoid Arthritis

Is it safe to have my medications delivered?

Yes! It is very safe. Millions of people have their medications delivered every day. Your medication will arrive in confidential, weather-resistant packaging anywhere you need it. If your medication requires specific temperature control, we can accommodate that too.

What if I have a question about my medication?

Give our pharmacy a call anytime, we have specially trained pharmacists and technicians available to answer your questions and provide personal care – 24 hours a day, 7 days a week.

You can reach the pharmacy at (312) 567-2273.

Can I save on prescriptions for my child?

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Accounts

When do I pay for my prescriptions?

Once we receive your prescription from your provider, we will notify you to log in and checkout. You will always see the price before you confirm your order.

How do I send in my prescriptions?

The best way is to have your doctor to send an electronic prescription to our pharmacy. For more information on how to do this, see fdashortlist.com/my-prescription for instructions on how to get your prescription from your doctor.

What if I have a question about my medication?

Give our pharmacy a call anytime, we have specially trained pharmacists and technicians available to answer your questions and provide personal care – 24 hours a day, 7 days a week.

You can reach the pharmacy at (312) 567-2273.

How do I sign up for FDA Shortlist?

To determine if you're eligible, fill out our Am I Eligible form.

Insurance

Can I use my insurance plan?

Yes! We are able to take most insurance plans.

Can I use Medicaid?

Unfortunately, we are not able to take medicaid at the moment.

What if I'm not insured?

We may be able to help. We are still able to offer savings for cash paying patients.

Orders

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Managing Prescriptions

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For Providers

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Articles

Community Care Rx

Ensuring Your Access to Affordable Medications: The Vital Role of Dedicated Reps in Pharmaceutical Assistance Programs

November 15, 20233 min read

Ensuring Your Access to Affordable Medications: The Vital Role of Dedicated Reps in Pharmaceutical Assistance Programs

Introduction:

Access to affordable medications is your fundamental right, one that should be available to you regardless of your financial situation. In the United States, the high cost of prescription drugs can create significant barriers for individuals like you who need essential medications. To address this issue, pharmaceutical companies and organizations have established copay assistance programs specifically designed to lower the financial burden on patients. An indispensable part of these programs is the provision of dedicated representatives (reps) who play a crucial role in enrolling eligible patients and ensuring that the drugs you deserve are accessible. In this blog, we'll delve into the importance of these dedicated reps and how they contribute to making essential medications more accessible to you.

Community Care

Understanding Copay Assistance Programs

Copay assistance programs are initiatives that are here to help you access your prescription medications at reduced costs. These programs are typically offered by pharmaceutical companies, nonprofit organizations, or government agencies and serve as a lifeline for individuals like you facing high out-of-pocket expenses for your medications.

The Role of Dedicated Reps

Dedicated representatives, often employed by pharmaceutical companies or third-party organizations, are individuals responsible for making your life easier by facilitating your enrollment in copay assistance programs and ensuring you receive the support you need. Their roles include:

  1. Identifying Eligible Patients: Dedicated reps are here to identify patients like you who meet the eligibility criteria for specific copay assistance programs. These criteria often consider factors such as your income, insurance coverage, and the specific medication prescribed to you.

  2. Providing You with Information: Reps are here to educate you and your healthcare providers about the copay assistance program's benefits, requirements, and the application process. They offer clear explanations and address any questions or concerns, making the program more accessible to you.

  3. Assisting with Your Enrollment: Once you're identified as eligible, dedicated reps will guide you through the enrollment process. This may involve helping you complete application forms, gather necessary documentation, and navigate any bureaucratic hurdles.

  4. Advocating for You: Dedicated reps act as your advocates within the pharmaceutical assistance program. They will communicate with your healthcare providers and insurance companies to ensure that you receive your medications at the reduced cost, taking the burden off you when it comes to navigating these complexities.

  5. Providing Ongoing Support: Reps are committed to maintaining contact with you to ensure you continue to receive the necessary medications and monitor any changes in your financial situation or insurance coverage. This ongoing support helps you maintain access to affordable drugs.

Community Care

Ensuring Availability of Medications

The role of dedicated reps in copay assistance programs is crucial not only for enrolling patients but also for ensuring the ongoing availability of medications that you rely on. By helping you access your medications at a reduced cost, these reps contribute to the sustainability of these programs, making sure that you continue to receive the support you need. This, in turn, encourages pharmaceutical companies to keep providing assistance and expanding their offerings, all for your benefit.

Click here to see if you qualify to save on your prescription drugs.

Conclusion

Dedicated representatives are your unsung heroes in the battle to make essential medications more accessible to individuals like you. They play a vital role in identifying eligible patients, guiding you through the enrollment process, and ensuring your ongoing access to affordable drugs. By providing you with this crucial support, dedicated reps help bridge the gap between the high cost of medications and people like you who rely on them for their health and well-being. In doing so, they contribute to a healthcare system where you, as a deserving individual, can access the drugs you require without undue financial strain.


Affordable medicationsCopay assistance programsDedicated representativesEligible patientsMedication accessibilityPrescription drug costsFinancial reliefEnrollment processAdvocacyOngoing supportPharmaceutical assistanceMedication availabilityHealthcare accessPatient supportMedication affordabilityPharmaceutical careCommunity care
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